Terms and conditions

About the practice

Huidzorg Amstelland is a skin therapy practice at Dorpsstraat 36, 1182 JE Amstelveen, the Netherlands. Chamber of Commerce (KvK) number: 60470119. Our skin therapists are members of the Dutch Association of Skin Therapists (NVH) and are listed in the Dutch Quality Register for Paramedics (Kwaliteitsregister Paramedici).

Intake and treatment plan

A course of treatment starts with an intake. We discuss your concern or wish, what you can expect from the treatment, possible side effects and the costs. We only start once you agree.

Please give us correct and complete information about your health at the intake and afterwards. Think of medication, allergies, pregnancy, skin conditions and previous treatments. If anything changes, tell us before the next treatment. Some treatments are then not safe, or need to be adjusted.

Results

Your skin therapist treats you as well as possible and in line with professional guidelines. How your skin responds differs from person to person, so we cannot guarantee a particular result. Follow the aftercare advice; it affects the result.

Appointments and cancelling

If you cannot come, cancel at least 24 hours in advance. If you cancel later or do not turn up, we charge 50% of the treatment fee, with a minimum of € 40. Health insurers do not cover this charge.

Prices and payment

Our current prices are on the prices page. We may change our prices, usually on 1 January. For a course of treatment already under way, the price agreed at the intake applies, unless we agree otherwise together.

Invoices are payable within 7 days. If you do not pay on time, we will send a reminder. If payment still does not follow, we may charge the collection costs permitted by Dutch law.

Health insurance cover

Some treatments are covered by supplementary insurance. Check your policy beforehand or ask your insurer. If your insurer does not cover a treatment, or only part of it, you pay the remaining amount yourself. More information is on the referral and insurance page.

Liability

We are not liable for damage caused by incorrect or incomplete information you have given us, or by not following the aftercare advice. Where we are liable, this is limited to the amount paid out by our professional liability insurance in that case. This does not apply in the event of intent or gross negligence.

Privacy, complaints and law

How we handle your data is described in our privacy policy. If you are not satisfied, our complaints procedure explains what you can do. These terms are governed by Dutch law. The Dutch version of these terms prevails.

Last updated: November 2026